The Digital Solutions Project, at the University Centre Shrewsbury, offers a minimum of 12 hours funded support to eligible SMEs in Shropshire and Telford & Wrekin to develop digital innovations.
This week's Friday Focus explored how to create a VLE to support and develop your staff, it also gave great insights into how VLE and adult learning work, so if you missed it, take a look below. The notes for this session are available here.
Paul gave some great insights into how and why we should use a VLE system, but here are some bonus tips to help you even further!
1) Think multimedia
A key issue you may find with a VLE is engagement from those using the courses, so use multimedia options like sound and video to help keep those training involved.
2) Testing
Get someone else to test out your modules. A third party is always a great insight to make sure your message is being delivered. Try find someone who has minimal knowledge on the chosen subject, then this will give a good impression of how those using the product will find it.
3) Consider your Audience
Keep your audience in mind when writing the content, make sure examples or references you make are relevant and understandable to those using your service.
This may be less tips than usual but Paul gave so many insights in the actual stream that we don't want to repeat things! Next week we will be doing a summary stream of questions so far, a great opportunity if you have any questions!
This Friday we looked at Getting Started with Video Editing, our notes for the session are available here and the session is included below.
Here are our additional tips to consider when you start editing videos.
1. Storyboard
Some people just like to get stuck straight in and make it work, but if you've made a storyboard at first, you have a plan of where you are going which will make your life easier wen trying to piece together your clips.
2. The Right Tools
Linking back to storyboarding, if you know what you want from your video make sure you have the right tool to edit. If you know you need to create a video with text then make sure your editing software does text! This will save you time later, rather than end up putting your files through multiple software and wasting time exporting over and over again!
3. Know Your Limits
Video editing is a skill that will take time to grow! You also need to consider your computer limits, a basic computer isn't going to handle multiple 4K video files with multiple layers! Just start simple and grow from there. For most businesses a simple video with text and transition will be all you need!
4. Understand Exporting
This can seem complicated but having a basic understanding of your exporting options will help you in the long run. A video file for YouTube need's to be different to one you'd use on a TV. Luckily there are great explanations online if you want to know what settings you'd need for your purpose.
5. Experiment
So slight contradiction of the first point but have a play and an experiment! Video editing is a skill and takes time and practise to perfect. If you don't explore your software and try different techniques you'll never learn more! So experiment as you never know what you'll find.
Next week we will be looking at supporting staff with a VLE system! Something we help a lot of businesses sort so excited to share some knowledge with you. See you next week.
This week on Friday Focus we took a look at some basics to get you and your business started on podcasting. It's a great way to add another layer to your online branding, and can be fun and easy to do! The notes for this stream are available here and below is the catch up for the stream.
Feeling inspired to get stuck in, well then, here are some tips and advice for starting a podcast.
1. Know Your Topic.
Your podcast should be on something you are knowledgeable on and also enjoy. Those listening will be able to hear it in if you're not and that won't build the audience's trust and they probably won't return.
2. Get The Appropriate Gear.
To be clear, we are not suggesting go out and spend £100s on microphones and mixing desks, but have the right equipment for you. We looked at Anchor during the stream, maybe you want to invest in a better microphone to improve sound quality that the one you have in your phone. Sound quality and ease is important, therefore having the appropriate equipment is key. Maybe down the line you will want to invest in more advanced, expensive products but for now, just ensure you have appropriate, decent basic equipment.
3. Plan Your Format.
Your format needs to run between every podcast, think of it as another type of branding. Your listeners will expect to here A,B and C every week. Even the podcasts that seem like just a casual chat will have some form of planning behind them.
4. Consistency.
Similar to plan your format, but consistency is important particularly with time. Though there's no rule to how long a podcast should be, try keep your podcasts a similar length. If I know the episodes are normally 30 minutes long, then I can listen to that on my 35 minute commute. You suddenly post an episode 45 minutes then suddenly I don't have time to listen to the whole thing. This can cause annoyance to your listeners.
5. Have Fun.
If you are having it'll come across to your viewers. This is your podcast so have fun talking about a topic you're passionate about this could be anything from sports to sandwiches. Those listening what to hear about the topic so make sure you are passionate! There's no point doing a podcast based on what you think people want to hear on a topic, deliver the message you want people to hear. Have fun with whatever your subject is!
So these are some extra tips for your podcasting journey, do you think you'll get started after our stream? Let us know so we can listen in!
Next week's stream on the 29th will be Getting Started With Video Editting, another really great tool for your business to adapt. See you next week!
This Friday we looked at creating a web based app using the program Glide. The useful perk of this platform is that requires no coding knowledge, just basic understanding of using a spreadsheet. You can read the notes for this session here and the catch up of the stream is below.
Now here are some of our top tips for using Glide to make an app for your business:
1. Utilise the templates. For some diving in head first may work, but if you want to have a play, Glide has some great pre built apps ready for you to populate.
2. Experiment. Unless you try you never know! Glide has a diverse rang of tools to use, you may end up using something you never thought of.
3. Test! Make sure you test as we go, although there is a lot less room for errors than coding a whole app, we all make mistakes. Luckily Glide does update in real time so if something does go wrong even when your app is live, it's quick fix.
We hope we will see you again next Friday where we will be looking at getting started with podcasts!
This week's stream focused on ways we can support and train others whilst we work remotely. Although a necessary tool whilst we are in lockdown, this is a fantastic tool to know when working remotely. The notes for the session are here and the stream is included below!
In the stream we looked at using Chrome Remote Desktop as the tool we demonstrated, so this week's top tips will be for training and supporting others with technology as remotely we know it can be a difficult task!
1. Motivate. A key part of training is to motivate the person being trained, they need a reason as to why learning this new programme or whatever is useful for them. People do not want their time wasted and need justification of why this is a good use of their time.
2. Communicate. Despite demonstrating on someone's screen, they still need clear, concise communication as you would if training person. Likewise make sure the person you are showing, communicates back, the signs of someone being confused are harder to see virtually.
3. Understand Learning Styles. A live demonstration may not be the most useful tool for training for all your team. People learn in different ways so this may not be effective for everyone. If someone is struggling you could type them up bullet point instructions or send a screencast they can rewatch. Everyone is different.
4. Feedback. It is important to receive feedback to make sure the software you are trying to implement is suitable for your team. Without discussion you will be unable to either help train someone further to help fix the issue or having, or even realise maybe the software wasn't suitable. Whilst in lockdown having effective and suitable tools in place is key, and just because something works for you, does not mean it does for everyone else.
5. Group sessions. If possible, teach everyone as a group. This can sometimes aid questions other's wont think of at the time, as well as demonstrate who has a clearer understanding and can assist others when having issues. This could be done on software like Microsoft Teams, where during a group call the trainer can broadcast their screen.
Since lockdown many businesses have had to adapt quickly into using digital platforms to help their business, that doesn't mean your team can't become an expert in it and still use it after the lockdown.
Due to the bank holiday next week, our next stream is on the 15th May, and we shall be focusing on creating web based apps using Glide. If you cannot wait two week, we have previously done a similar talk which you can view here. See you in two weeks!
Another Friday and another Friday Focus. This week we were focusing on Effective Digital Communication. If you didn't manage to watch our stream you can watch it below and here are the notes for this session.
As we used Discord as an example platform this week, our top tips are going to be focused around that. It's a really useful tool that is being utilised by work places and digital communities a like so a tool worth an explore. Here are our top tips for using Discord:
1) Active your Keybinds. We are all familar with keyboard shortcuts like CTRL+C for copy, but some tools, including Discord, allow you to set your own shortcuts. This can be used for really useful tools, such as a push to mute/talk key when in voice chat to quickly mute your mike in a chat.
2) In app audio settings. We aren't all blessed with a quality microphone, fortunately Discord has some tools that can improve your sound! The only negative is that you cannot hear your sound yourself so it'll be a team effort to get your sound right but a really great setting from the app.
3) Using the pager. This obviously is inspired by the now outdated pager, and as you'd expect it allows you send direct notifications to those in a chat or even to a direct user. Great for when you need to send out an important update or need a response.
4) Use typographical emphasis. Sometimes a word just needs to be bold to really drive home a point. Fortunately you can! Discord allows for bold, italics, underlined and strike through formatting of your text. You simply put * * around what you want to be bold and it's done. You can find a full list of options on the support page.
5) Control your notifications. Discord is used by so many communities and if you are in multiple servers, the notifications and become overwhelming. Particularly in larger groups, that can be a lot of messages! Fortunately you are able to muteservers so you aren't drowning in them every time you log in! Also great if you want to turn off notifications of a work chat when not working to be able to relax.
Will you be looking at Discord for your business? What other tools are you considering from our stream? We will see you next Friday for our Friday Focus which is going to explore Supporting and Training Others with Technology and specifically using Chrome Remote Desktop. See you Friday!
This week's Friday Focus saw us looking at how Trello can be used to help keep yourself or your team on track and goal driven. Think of it as the virtual equivalent of sticking to do post its too your screen, just more efficient and less waste! If you missed our stream you can view it at www.digitalucs.co.uk/live (as well as our other Friday Focus streams) but it is also embed below:
So now that you're up to date, here our are top tips to utilise Trello:
Keep it simple. If you over complicate a board, it isn't going to quick to see what you need to do. This is key for both an individual board or a group board. If it's not kept clear and simple, a Trello board can quickly become an overwhelming nightmare! Better to have multiple boards than cram too much into one.
Use comments. If multiple members of a team are using a board to complete tasks together, make sure you use the comments option. This will save time having to chase up why something has changed or why something has been done in a certain way. It allows for that quick conversation you would have in the office which doesn't seem worth an email! It's also a great way as an individual to keep a report of when you are doing specific tasks.
Learn the keyboard shortcuts. Trello has numerous ways to make your experience as productive as possible, one thing people miss out on is using keyboard shortcuts. We will let you explore these on your own time as there are a lot but one definitely worth noting is pressing "q" will filter the cards to show just what is assigned to the logged in individual! So much easier to focus on your own task than a sea of cards for everyone.
Keep it updated. We all know how annoying it can be when you're in a good work flow and someone pesters you for a task you know you've done, but did you mark it as complete on Trello? It's not just about keeping track of yourself, by updating the board, other's will know where you are up to and the time used emailing can then be used productively.
Turn emails into cards. Every Trello board has an email address allowing the user to forward an email to the board rather than copying and pasting the same information. Likewise each card has an email too, forward an email to that and it becomes a comment on the card (perfect for tip 2!). This can be a great time saver.
Trello is a great tool, making sure you work smarter, not harder. However it is as only as good as you make it, we all have our own practises when using Trello and now you'll be well on your way to maximise your productivity using it!
Our next stream will be 17th April (not the 10th as it is Easter Friday) and we will be exploring working collaboratively on documents using Google Drive. See you then!
In case you missed our first exciting edition of "Friday Focus" please find it below, and here is the link to the notes.
It would be impossible for us to cover everything, and there's other platforms out there for your business to try but here are some top tips which you can apply to all video conferencing tools:
Consider your internet speed. We sadly are not all blessed with fibre internet and video conferencing needs a lot of your bandwidth. So, consider, do you need to show your face or will just voice work? You could also look at plugging in your laptop direct with a LAN cable. Disconnect other devices from the wifi, you don't need to be on your phone checking Facebook when business calls!
Have an agenda for the call. As we covered in our stream, some platforms give you a limited amount of time in their free versions. With an agenda there's no excuse to get cut off! With everyone at home, surrounded by their own distractions, it's very easy to go on a tangent so stay on message to ensure the most effective use of everyone's time.
Elect a chair for the call. We don't mean find somewhere comfy! As it's so easy to get distracted have someone who chairs the call, the same way they would chair an actual meeting. This helps you stay on message, it also is a good way to police the call and help everyone be heard.
Have patience and don't interrupt. One of the key struggles people have is waiting their turn to speak, we all struggle with it so don't feel bad, but just be mindful and let everyone have their turn. Using the tip of having a chair above, hopefully everyone will have their turn to speak and time for questions and queries we be made. Don't be afraid to ask to return to a point so you can get your point across.
Location. We appreciate that whilst on lockdown the choices for locations are limited! However do your best to be in a room by yourself and as quiet as possible. Having your dog interrupt the call doing something cute is only tolerable so many times! Think about the potential background noises and distractions around you and do your best to isolate them. The less distractions the easier the call will go and the faster you can go back to doing your work!
If you are interested in our next stream, it'll be on Friday 3rd April at 1pm and we will be covering using Trello to Keep Track of Team Tasks. You can view it on www.digitalucs.co.uk/live or head to our Facebook page to view direct. Give us a like to be notified when we are going live. You can also find the schedule for the upcoming streams on our website. What are your top tips for video conferencing?
